Piyush gupta dbs biography books
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Piyush Gupta
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Leading DBS, the world’s most innovative bank, with a vision to be invisible.
As a CEO, Gupta has a relatively unorthodox background, having grown up in the technology and operations parts of banking. During his year Citi banking career, he did 22 jobs in multiple countries, including a one-year stint as a tech entrepreneur leading his own start-up. He built a very broad-based understanding of commercial banking, how people work together, and how digital can enhance it.
He joined DBS in At the time, the bank, which was founded in by the government as the Development Bank of Singapore to help fund the young city-state’s industrial development, was inefficient and bureaucratic, running on outdated technology. “Damn bloody slow” some called it.
Like many banks, DBS was defined by complex products, drab locations, and long queues. Gupta went to branches incognito to speak to customers, to see for himself the cause of their dismay. He realised that the bank had unwittingly made itself difficult to do business with, creating safeguards on people’s money that also made it difficult to access. Managing the bank was not easy either. No central data was available to show which of the bank’s branches were profitable and which were not.
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Ranjay Gulati:
More than 50 years ago, a small group of people tasked with spearheading the economic and industrial growth of Singapore founded an institution, aptly named the Development Bank of Singapore. The bank was responsible for backing many firsts for the country, including Singapores first multi-story shopping mall, and at the time, the worlds tallest hotel. The bank was a place that was accustomed to taking risks to serve a larger purpose, the modernization of Singapore. In the early s, the Development Bank of Singapore changed its name to DBS to reflect its growing status as a major player in the international banking world. As a global entity, DBS faced new challenges like the need for digitization, while holding true to its identity. My guest on this episode is the man who led that remarkable change, helping DBS become the first bank to concurrently hold three Global Best Bank awards.
Hi everyone. Im Ranjay Gulati, a professor of business administration at the Harvard Business School. And this is Deep Purpose, a podcast about courage and commitment in turbulent times. Piyush Gupta was fresh out of management school when he got a job with Citibank in his native India, my home country as well. A decade later, he was sent to Singapore to head Citibank&
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